At Infozub Digital Academy, we strive to provide high-quality educational content and excellent customer service. If you are not satisfied with your course purchase, we offer a straightforward and transparent refund policy.

Eligibility for Refund:

Refund Period: You are eligible for a full refund if you request it within 7 days of your course purchase date.

Course Access: To be eligible for a refund, you must not have completed more than 20% of the course content. If you have accessed or downloaded a significant portion of the course, a refund may not be granted.

No Questions Asked: We respect your decision. If you are not satisfied within the refund period, you can request a refund without providing any reason.

How to Request a Refund

Contact Us: To initiate a refund, please contact our support team at [email protected] with your order number and the email address used for the purchase.

Refund Processing: Once we receive your request, we will process your refund within 10-14 business days. The refunded amount will be credited to the original payment method used during the purchase.

Third-Party Payment Processors: If you made your purchase through a third-party payment processor, the refund might take a bit longer due to the processing time required by the payment processor.

Additional Information

Account Termination: If you request a refund, your access to the course will be terminated immediately upon processing the refund.

Feedback: We value your feedback and encourage you to share your reasons for the refund request, as it helps us improve our courses and services.

If you have any questions or need further assistance, please feel free to reach out to our support team. We are here to help and ensure you have a positive learning experience with Infozub Digital Academy.